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Goldmart Reviews

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Goldmart.com - Buy Gold, Platinum, Palladium & Silver Bullion, Bars & Coins.

Excerpt from Goldmart.com
Click Play to hear what Staff Sergeant Chhim had to say about his recent purchase from Goldmart.com while on deployment in Afghanistan...


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stars 1.33 / 5
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Review by Foghaze


Be very careful with this company. Don't post a negative review like mine until you take delivery of your order, and expect that to take no less than a month. They obviously have not embraced modern payment options and my impression was that they are more interested in keeping your deposit. You deposit 10% of your order total, and that is all of the bank deposit card (even with unlimited limits) that they will accept. For the rest you have two options. Mail them a personal check, or wait in lines at the bank to send them a wire or make a direct deposit directly into their account. It is cheaper and incomparably faster to send money to someone overseas than to complete and order with these guys. I have learned my lesson and will look for another purchase option for any precious metals I am interested in from now on. If you have already ordered from them I wish you the best of luck, but please read reviews like mine before committing.
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stars 1.00 / 5
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Review by Mary K


Nick is an idiot - not sure how he could be a manager there. He doesn't know how to treat customer, sounds like an idiot, and so rude and a big fat LIAR. All employees there are LIAR and never tell the truth. Never ever buy anything from this company. That's probably the reason why they were out of business before they changed their name to Goldmart. Don't get trapped with them!!!
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stars 1.17 / 5
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Review by Unhappy Customer


Goldmart has the worst customer service in the industry or maybe in the nation. The manager Nick is so mean and rude and very not helpful. They hung up my calls many times and never called me back. It took them over 6 weeks to ship my order. They said they would ship it in a few days and every person who picked up the phone would give you different ETA. Don't buy from this company ever again!!! And be careful, even when they say that your order is insured but the fact is not, so if anything happens with your order, it's your responsibility. Goldmart SUCKS!!!!! Big Time!!
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stars 1.67 / 5
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Review by Jeff K


they take forever to ship---no order of mine shipped before a month of them cashing my check and only then when I called to complain. Excuse was always the same---out of stock even tho the website always said IN STOCK. They are worthless and are liars. Pay the extra $10-$15 for apmex or some other reputable dealer.
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stars 1.00 / 5
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Review by Jk


I'm very disappointed in Gold Mart. I placed an order weeks ago. Everything I ordered said"in stock ready to ship" in big red print. They claim most orders are shipped 2-4 days with a credit card. Not only has my order not shipped but I have called 2 times and I was told my order was shipping with in 1-2 days. Still nothing . So the order was a gift and customer service at Gold Mart did not care at all.

Not only that but they claim to have great prices that are below everyone else...that's until they hit you with a 2.95% surcharge added to the cost of your order. Horrible customer service . Look at all the BBB COMPLAINTS before you buy.
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stars 2.33 / 5
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Review by Rex


Wish I had taken the time to research this and other like sites before getting mixed up with Goldmart.
First order (excess 7500) went well.....second order (excess 8000) not so good. Shipping delays for computer reasons ("programing problems") now 3 weeks from funds clear and no ship. Accused them of not having stock but they insist they have as they still show on web site that items are in stock "ready for immediate shipment". Why no shipment? They have a nice looking and user friendly Web Site and Pricing is very competitive but they do not communicate and they don't ship reasonably. There are many companies in this business more service oriented. I am still assuming I will get my order albeit at their convenience, but it is not worth the worry and concern to do business with these folks.
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stars 1.00 / 5
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Review by Tom


This is a lost cause. I have purchased 10 times from this store and shipping continues to get slower and the people get more surly. Just let them go out of business but be sure they don't have $15000 of your money as they have of mine.
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stars 1.00 / 5
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Review by Ken


DO NOY BUY ANYTHING FROM GOLDMART

I am a repeat customer of goldfart and I have learned my lesson...NEVER AGAIN !!! Low prices only go so far, trust me it is not worth the time and frustration that you will spend with them.

I ordered 353 ozs. of silver on 11 July 2013 and as of 23 August 2013...nada. I have called and have been promised shipment 8 times. Eight times either Maria or Marianna have lied to me. Since they tell you that they are recording the phone call, I decided to record the phone call too. I have them on tape 6 times promising delivery. I call now just to get them on tape and supply evidence for the enevitable court case. Now I will be out lawyer fees and court costs until I win the case, of course with todays justice system, who knows for sure. I can't file in small claims because of the amount (greater than $7500 ) I'll have to take off work, fly to Reno ETC. just to save a few pennies is going to cost me a lot of dollars. Take my advise. It's not worth it.


I suspect that they might file bankruptcy. It reminds me of a company on the ropes. ( think MDC, Enron, Chrysler Detroit ETC.) If you value your money, don't spend it there. I've got a feeling that this is going to end badly. Don't get caught up in it.

Do Not Buy from Goldmart

Faithfully submitted 23 Aug 2013

Ken
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Goldmart.com Rating Based on 30 Reviews
Communicationstars1.28 / 5
Orderingstars1.62 / 5
Selectionstars1.93 / 5
Descriptionsstars1.93 / 5
Pricingstars2.43 / 5
Ship Timestars1.21 / 5
rating
Overall: stars1.73 / 5


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