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Florida Honeybells - Oranges - Ruby Red Grapefruit & Citrus Fruit Gift Baskets - Hale Groves

Store Description from HaleGroves.com
Florida honeybells, oranges, ruby red grapefruit, navel oranges, and fruit baskets from in the Indian River, Florida citrus fruit region...


Excerpt from HaleGroves.com
Since 1947, we have built a reputation for unique fruit gifts fresh from Florida. Unlike other gifting companies, we hand pick your citrus gifts fresh from Florida groves as soon as we receive your gift order and not a minute before. Our special location along Florida's Indian River helps us grow th...


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stars 1.00 / 5
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Review by Nicksophile


The pears had deep black mushy ulcerations. The apples were dry, crumbly and mealy. The citrus was passable at best. I can do better at the market for one tenth the price.
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stars 1.83 / 5
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Review by Herb


Awful customer service. I placed an order on Dec. 12 for a gift package. When I didn't hear from the recipient, I called the recipient and they said they hadn't received it as of December 25. I went on the website and there was a tracking #, but it was useless. I spoke to customer service today and they said they could not deliver because the address was incorrect. After checking they agreed that the address was correct, but the zip was slightly off. They said I would have to pay to have it reshipped and it wouldn't arrive til mid-January. Meanwhile they have my $57 and my question is, who got the fruit?

The worst part of this is that they made no effort to contact me even though they have my email and phone number. Also, can't they have a quick check to make sure a zipcode agrees with the address?
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stars 1.00 / 5
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Review by Joan


I was very disappointed in Hale Groves. I order oranges and a was told they would be delivered by the 17th. I made it clear that I needed them by the 20th. Well guess what it is the 22nd and still no oranges. If you want your oranges by a certain date don't order from Hale because apparently they can' do what they promise.
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stars 4.67 / 5
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Review by Okiedad


I received my pkg as a Happy Easter gift. I was so surprised on how sweet/ juicy the fruits were. Oranges, apples, pears. I loved them all. I shared with my co workers and now they are wanting to know how they can send their loved ones the same. Trust me I gave the information. Thanks HaleGroves
I didn't rate everything, as I was the recipient, and not the buyer.
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stars 2.00 / 5
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Review by Sandy


Received as a gift from a friend for Easter. Had no idea it was coming. So surprised. Mail carrier hand delivered it to me. Opened at that time. Had oranges, apples and pears, nice surprise. Taking them out of the box I discovered that 1 pear had liquefy, the rest were over ripened, uneatable. The apples were ok if eaten with in 3 days, the oranges had no taste to them. I had to go out and buy fruit because the person who gifted these was coming for Easter and did not what to disappoint her. I would not order from this company in the future.
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stars 1.00 / 5
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Review by Ann


I just recieved my order for honey bell jr and they were awful advertised as sweet and juicie and they were awful just like trying to eat a lemon
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stars 4.50 / 5
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Review by Marty


February shipment of oranges and grapefruits arrived in a timely manner. Had 3 damaged oranges. Lots of seeds this shipment in the oranges.
Our January shipment was outstanding and best so far.
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stars 1.00 / 5
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Review by Carole J D\'Errico


Customer for many years. Ordering 4C Honeybells to be billed to my home address and shipped to the same after January 1, 2014. My order never arrived as requested. Calling to see the shipping status, customer service stated that it had been shipped January 13, 2014. My credit card was charged $49.93
on 12/13/13. Reviewing the order with me: 1C Honeybells billed to me and shipped to S.N. McNeil
somewhere in New York. Quantity order and ship to was incorrect.
Not the order I placed nor do I know anyone by this name in New York! Requesting that credit for $49.93 be made to my Discover Card due to an error in order processing had transpired. Computers only
print out what humans put in!!!! The honeybells were certainly enjoyed by someone at my expense!
Accounts receivable e-mailed me that the credit was denied because the original order was pulled and
attached. No attachment for my verification was received with e-mail. Immediately,firing back requesting
a copy of the original order for me to see - as of today, I have received nothing from accounts receivable.
Discover Card has been contacted and a "dispute case" has begun with Hale Groves. For this poor
judgement, Hale Groves lost me as a regular customer and will never order again.
The customer service department and accounts receivable leaves a great deal to be desired in the
handling of situations such as this. Company courtesy goes a long way!

CJD Pittsburgh
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HaleGroves.com Rating Based on 33 Reviews
Communicationstars1.92 / 5
Orderingstars2.04 / 5
Selectionstars2.30 / 5
Descriptionsstars2.41 / 5
Pricingstars1.93 / 5
Ship Timestars1.96 / 5
rating
Overall: stars2.09 / 5


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