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MyPetCrates Reviews

mypetcrates.com
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Pet Crates | Pet Crate Covers Bedding | Dog Cages | Pet Strollers | Cat Trees

Store Description from MyPetCrates.com
Pet Crates and Dog Cages, Pet Strollers, Playpens, Dog Travel Kennels - Free Shipping, Call 800.757.3085...


Excerpt from MyPetCrates.com
MyPetCrates.com offers the best selection of Pet Crates, Pet Playpens, Pet Strollers, Pet Carriers and Cat Trees. We pride ourselves in bringing pet owners products that keep pets safe and happy! Along with keeping pets happy we strive to keep owners happy too! We offer our brand new high quality pe...


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stars 1.33 / 5
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Review by Sandra


They never answer the phone, nor emails. I placed my order, it said 2 day delivery in FL, okay sounded good, my dog got a back injury and I needed a crate ASAP. So, a week went by no crate, no one ever answers the phone and the many emails I have sent have gone unresponded, I even posted on their Facebook page, nothing... But they DID charge my bank account. I am going to report them to consumer watch agencies. I need to find out who owns that domain. DO NOT BUY FROM THEM.
UPDATE: I finally received the order but not in 2 days as advertised. The owner David Levy still did not respond any emais, or FB messages, no phone calls were ever responded either. At least I have the crate now, I am yet to open it and put it together, i hope the quality is decent.
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stars 5.00 / 5
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Review by John


Just want to give a big THANX to mypetcrates.com for fast delivery great quality crate and good communication
Thanx
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stars 5.00 / 5
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Review by JZ


Fantastic customer service and support! Great product with fast delivery!
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stars 5.00 / 5
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Review by Moti C


I'm very happy with my purchase. The cage came with Ups very Fast and I love the quality.
I recommend this web site to everyone. Communication is very fast by email.
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stars 5.00 / 5
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Review by Samantha Wyler


Hi everyone,
I have ordered from mypetcrates.com a few times and all went well,great price/quality ,had no problem what so ever .....
thank you very much !!!!!
will definitely order again
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stars 1.33 / 5
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Review by Les


Poor customer service. Order was placed and I received a confirmation e-mail. Never received a shipping confirmation. Company phone when called, the only option is to leave a voice mail and the voice mail is never returned. I have sent numerous e-mails and have not received a response from the company.

No service, no return calls, no e-mail response, not answering the phone. And still product received.
DO NOT ORDER FROM THIS COMPANY!
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stars 1.67 / 5
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Review by C&D


I ordered from this company Thursday July 12, 2012. I received my confirmation number, but no email. I was told it will be shipped in 2 business days which should have came in by Monday. Honestly, it was too good to be true. A cat tree for less than half the price shipped in 2 business days for free. I wish I would have read the reviews before I submitted my purchase. Now, I'm afraid that I won't recieve my purchase & if I eventually do.. it will be damaged, bad quality & unstable. I will never do business with them again & I do not recommend anyone else does it either. Not to mention, I've tried calling as well. One line is disconnected & no one ever answers the other line. This is horrible. I'm so upset. :(
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stars 1.00 / 5
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Review by Stephanie


I ordered with this company and am now reporting them to my credit card company as fraudulent. They have not shipped my order, one of the phone numbers is disconnected and the other one is never answered. My phone calls and emails have never been responded to.
Instead I found petspace.com and used the code CL12 to get a good crate at a good price.
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MyPetCrates.com Rating Based on 13 Reviews
Communicationstars2.23 / 5
Orderingstars2.62 / 5
Selectionstars2.67 / 5
Descriptionsstars2.38 / 5
Pricingstars3.08 / 5
Ship Timestars2.38 / 5
rating
Overall: stars2.56 / 5


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