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MyPillow Reviews

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MyPillow®: Official My Pillow Site

Store Description from MyPillow.com
Best MyPillow offer ever - Buy one, get one Free. Buy direct and save 50 today...


Excerpt from MyPillow.com
You spend more time on your mattress than anywhere else on earth. Our Thermoshield Pillow Top Mattress Pad will make that time more comfortable and more enjoyable than ever before and is an effective light-weight alternative to the customary mattress topper providing measurable results...


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stars 1.00 / 5
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Review by JF


I read all of the reviews and have to join in with everyone, this pillow is not worth it. I have to toss it in the dryer every few days as it shrinks up and goes flat. The owner on the infomercial claims it is the best pillow on the market. Spend your money elsewhere, you'll be glad you did.
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stars 1.00 / 5
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Review by Net


We bought a my pillow from the airforce exchange. We paid $59.69 for the pillow plus the lady wanted a $10.00 dollar deposit. Anyway, we got the big pillow plus a very small pillow for around $79.00. We felt that we didn't get a very good deal on this pillow. When buying this pillow on the army or air force exchanges, beware of the deal.
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stars 1.00 / 5
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Review by Kathy


Purchased my pillow at our Home Show at Cal Expo in Sacramento last weekend. Could not even use it for a few minutes. Man I purchased it from said it would help my stiff neck (Fibromyalgia), it only exasperated it. Will take steps to return product, but don't have a lot of faith in getting money back after it is gone.

What I found interesting was that on the site they talk about different levels of pillows (by color). No one purchasing from this couple had an option. We all go the 'White" pillow. What's with that?
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stars 1.00 / 5
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Review by Lynda


WAS about to order this pillow and read reviews. THANK YOU all who took the time to let the rest of us know the truth about this product!!!!!
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stars 1.17 / 5
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Review by Kathydu


I thought this pillow would be fabulous. It isn't. The TV ad clearly states "buy one, get one free." That is not true! Their home page clearly states "buy one, get one free." Another lie. I put a (number 1) in the quantity box and typed in my discount on the checkout page. I was only sent one pillow, so I called telling them that I was supposed to get 2 pillows (buy one, get one free) They told me that because I only put "1" for quantity ordered, I only got one pillow, but I could buy another pillow (total $64.17) and it would be sent to me "immediately."

They also claim the pillow never goes flat and always stays cool. The only time the pillow wasn't flat was after I took out of the dryer before ever using it. The pillow gets very hot, just every other pillow I've purchased in the past (for a lot less money).

They refuse to give me Return Merchandise Authorization (RMA) number because I no longer have the original "packing" -- a clear plastic bag with a rolled up squashed pillow inside a white plastic envelope. They only refund the purchase price ($49.98) but will not refund the sales tax ($4,20) or the shipping Charge ($9.98) by USPS.

This is a total rip off!
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stars 1.83 / 5
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Review by Sunny


Sunny again,

When my husband returned the pillow as instructed by customer service it cost him $72 to return 4 pillows.
The size of the box is large, which is a factor. Postal service would cost more. When I called customer service
back Tressa said they do have a $14.95 prepaid return. That was the first I heard of that.

MyPillow uses SmartPost and sent the 4 pillows for around $9.00. Many companies use this for returns, but
MyPillow does not. We are asking American Express to intervene. We're very unhappy with this companies return policies.
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stars 2.33 / 5
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Review by Janet


I ordered the standard white pillow, I was hoping for a great nights sleep, Put it in the drier as per instructions and it comes out lumpy. Have used it couple nights now and it is not the greatest pillow
and was very disappointed, it's not worth the money. I don't like to return things as it am a hassle but not sure what else to do, It looses it shape really fast and is just lumpy.
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stars 1.00 / 5
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Review by Gary


The My Pillow Co. are misleading the public about there product. I am starting a class action lawsuit against them for false advertising and misleading the public.
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MyPillow.com Rating Based on 75 Reviews
Communicationstars1.59 / 5
Orderingstars2.00 / 5
Selectionstars1.64 / 5
Descriptionsstars1.32 / 5
Pricingstars1.22 / 5
Ship Timestars1.77 / 5
rating
Overall: stars1.59 / 5


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