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YourWDWStore Reviews

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Disney Collectibles & Limited Edition Souvenirs from Your WDW Store

Store Description from YourWDWStore.net
Your WDW Store has all your favorite Walt Disney World Collectibles, including Limited Edition Pins, Accessories, Plushes and Souvenirs. Visit us today...


Excerpt from YourWDWStore.net
Our Disney souvenirs feature a wide range of the most beloved characters of all time. If you have a friend who adores Mickey Mouse, Winnie the Pooh, Tinkerbell, or any of dozens of other characters, you can surprise them with the perfect gift. We also offer holiday themed Disney souvenir items. Our ...


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stars 1.00 / 5
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Review by Kate


Buyer please beware.... this has to be the worst experience ever. My item came broken and like previous reviews, they bully you and threaten you by saying you are breaching the contract you "checked" at time of purchase. Put the responsibility on me that it was my fault that I bought the product. We've dealt with crappy customer service before, but this absolutely has to be the most unprofessional, worst expirence ever. When I talked to supervisor (yes the supervisor was very rude, how he can be management I have no idea), I said I wanted my money back and just purchase the item in the parks. He said and I quote, "go ahead and pay the $100 a day to get in the park and $20 a day for parking then." That's a heck of a lot better than ever purchasing from this site ever again.
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stars 1.00 / 5
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Review by Jacob


They sold me fake disney products and yelled at me when I wanted to return them worst customer service I have ever gotten I will never buy from them again and encourage you to do the same
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stars 2.17 / 5
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Review by Gay Pawlak


I will NEVER buy from this site again. This was my FIRST and LAST PURCHASE from this company. I ordered a birthday present for my daughter in plenty of time to allow for shipping, now on her birthday - no gift. They are rude on the phone. Don't even call and ask about your purchase because they are NO help, they state "you can't compare us to the Disney Store" - that is for sure. I purchased from The Disney Store after i purchased from them and already received that purchase. I have NEVER taken the time to give a review but after I spoke with "Suzie" on the phone and she was so rude I felt compelled to warn others before they make the same mistake.
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stars 1.00 / 5
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Review by Unhappy Customer


Items order 12/1/14.. As of today 12/18/14 there is still no change in the order status of my order. Before 11:00am you get a message that they are not open. Call after 11:00am and it goes to voice mail. Have emailed and left messages numerous times and have gotten no response. At this point I might as well write off the money I spent with them. The item will most likely not show up in time for Christmas. Wish I could give them 0 stars.
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stars 1.00 / 5
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Review by Skylar


Very bad place to order from, not professional.
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stars 1.00 / 5
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Review by Disney Madness


HORRIBLE STORE!! Refused to refund. Threatened me with court! Unprofessional and acts like a 5th grader! The worst experience I've ever had with a store!! HORRIBLE, HORRIBLE, HORRIBLE!!! Claims I never called them about my order, WHEN I DID!! I even emailed! No response! Then harasses me via paypal dispute! What a JOKE OF A STORE! Complete incompetent idiots!! NEVER AGAIN!!
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stars 1.00 / 5
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Review by Nell


Never communicated with me that the item was not coming in. All communication was initiated by me and never followed through by the company. Finally after almost 4 weeks I cancelled my order and heard back from them cancelling my order without a sorry or thank you. This is not the type of company that I ever want to do business with again.
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stars 1.83 / 5
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Review by CAT


I purchased a t-shirt at Christmas. It was much smaller than described. I think perhaps it was mistagged or perhaps even a youth large. Anyway I contacted the company to return or exchange the item and was told, "You may log into your account and open an RMA, we can do an exchange on seasonal items. If you have trouble logging in, please let me know." I had trouble so I attempted to contact them, again and again and again but to no avail. Just recently I found the shirt and decided to try the company again. Finally, I was able to speak with someone. A very rude boy told me that my issue was with the manufacturer, not them, I should call the manufacturer of the t-shirt and take it up with them. I will not be making another purchase from this company.
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YourWDWStore.net Rating Based on 9 Reviews
Communicationstars1.44 / 5
Orderingstars1.67 / 5
Selectionstars2.00 / 5
Descriptionsstars1.78 / 5
Pricingstars1.44 / 5
Ship Timestars1.44 / 5
rating
Overall: stars1.63 / 5


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