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(2 Reviews)
Store Description from Petflow
Featuring top brands of dog and cat food, treats, and more with simple Auto-Ship delivery. Get free shipping over $49 and never run out of supplies again!
Whether you had a positive shopping experience, or things didn't go so well and you think Petflow sucks, share your experience here and write a review for Petflow.
user
rating
2 / 5
7-21-2016
Deceitful - Terrible Product Supply And Communications
Purchased two cases of prescription canine food to be shipped same day as ordered. Site continued to indicate shipment had been made for six days, at which time Pet Flow sent an email saying they were having some difficulty. Called customer service and was told that sometimes it takes a little longer to fulfill a first-time prescription order. I asked why they had not been in contact earlier than six days after order was placed, but did not receive any response... read more
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user
rating
3.4 / 5
12-4-2012
I made an order to these guys on11/27/2012 I had not heard any thing from them buy 12/3/2012 so I e-mailed them. I have not heard any thing from them buy 12/4/2012 so I called the because THEY HAD TAKEN THE MONEY OUT OF MY ACCOUNT and I wanted to know when I would receive order the man told me they had run out of that product before I made my order,THEY STILL HAD CHARGERD MY ACCOUNT ---it a good thing I called them to find out they were returning my money today. Becase god only know how long it would of taken if I hadnot called.
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