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(7 Reviews)

tohfay.com

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Whether you had a positive shopping experience, or things didn't go so well and you think tohfay.com sucks, share your experience here and write a review for tohfay.com.
user
rating
1 / 5
5-16-2018
Horrible service !
I sent a package and paid extra same day charges. The package was delivered 3 days later! AND only after repeated complaints, calls and messages.! The service is absolutely crap and a rip off! The delivered cake was different from what was ordered, the flower bouquet was NOTHING like it was shown in the picture. Rubbish service! Complete waste of time and money!
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user
rating
1 / 5
2-19-2018
NEVER AGAIN!!
Absolutely awful and unprofessional! I have used them a total of three times and each time I have had problems. Items don't arrive on time, they were very very widely from the items advertised, and their delivery service to certain cities is absolutely atrocious. I sent gift packages for my in-laws in Kashmir who were called THREE DAYS before the date specific delivery I had paid extra for, thus ruining the surprise, and then they were asked to meet the delivery man in another City two hours away because it was too far for him to come!!!.. read more
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user
rating
1.7 / 5
12-23-2017
Tohfay. No way
I usually order from pakistangiftsonline but ordered from Tohfay.com for a chinese food deal. I paid premium to be delivered by 7 and they delivered after 9:30 and even then did not bother picking the phone. By the time the food was delivered my family had already ordered from elsewhere. Definitely never ordereing here again.
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user
rating
1.5 / 5
2-16-2017
Beware and stay away
If u want to end up getting a candy instead of mouth watering cake you ordered online then go ahead this website is for you. Otherwise stay away from this typical dodgy pakistani e business run by ametures with deception in their minds
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user
rating
1.5 / 5
5-16-2015
Terrible service.
I received a shipment confirmation email but checked with the intended recipient and they never received the goods. I've delivered to the same address before with no issues. Reached out to customer service three time via email and a couple of times via the phone. No response whatsoever. I am disputing the charge via my credit card company. Buyers beware.
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user
rating
1 / 5
5-11-2014
This is sofia from New york.
Just wanted to let you know that Tohfay literally ruined mother's day for me today. I will never forget this worst experience of my life placing order with tohfay. I have spend the entire day on phone calls, calling one customer service and then the other....... read more
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user
rating
1 / 5
5-11-2014
Worst experience of my life placing an order with Tohfay.
They literally ruined my mother's day for me!! My mother was suppose to receive her mother's day gift a day before... I kept calling the customer service with my tracking number, no one had a clue about it. On mother's day they call my mother up and tell her that the gift was delivered to a wrong house! What a shame!!!!!! The is not business, this is just eating up customer's money. I hope the business shuts down.... A waste of money and a waste of time!!!!!!
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